At R.K’s Aroma Shop, we recognise the importance of maintaining your privacy and appreciate your trust in us. This Policy describes how your personal information is collected, used and shared when you visit or make a purchase from the online store of R.K’s Aroma Shop at address https://rkaroma.com/  (the “Site”) as well as other online and offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers.

By visiting and/or using our website, you agree to this Privacy Policy.

PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier.
  • “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment method, email address and phone number.  We refer to this information as “Order Information.” We NEVER collect your credit/debit card number or credit card expiry date or other details pertaining to your credit card on our website. Credit/debit card information will be obtained and processed by our online payment partner.
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping and providing you with invoices and/or order confirmations).  Additionally, we may use this Order Information to:

Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with targeted information or advertising relating to our other products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns). We use information as otherwise permitted by law.

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. These include vendors who help us manage our online registrations, payments or transactional messages; event organisers and other parties that help us fulfil our purchase obligations and business partners. We may also share your Personal Information to comply with applicable laws and regulations, to respond to a legal subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Finally, we may share your information for reasons not described in this policy but we will tell you before we do this.

As described above, we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.  For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s website at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

YOUR RIGHTS IF YOU ARE A EUROPEAN RESIDENT
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information on the Site.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information may be transferred outside of Europe.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS
The Site is not intended for use by individuals under the age of 18.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory policies.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at rkaroma@yahoo.com.

THIRD PARTY WEBSITES
If you click on one of the links to third party websites, you may be taken to websites we do not own or control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third party sites or your use of them.